FAQ'S

Stockton domestic locksmiths handle a wide range of tasks, including:
• Emergency home lockout entry (average 15–30 minute response)
• UPVC, composite and timber door repairs
• Cylinder upgrades (anti-snap, anti-drill, anti pick)
• Key cutting, key duplication and lock rekeying
• Smart lock installation and Wi-Fi entry systems
• Post-burglary lock replacement and security surveys

If you live anywhere from Stockton to Sedgefield to Wynyard to Wolviston, our mobile team have you covered 24/7.

Yes.
Licensed locksmiths use non-destructive entry techniques to open your door without damage. Picking or bypassing a lock without proper authorisation is illegal — always call a trusted Stockton-on-Tees locksmith to avoid misunderstandings with neighbours or authorities.

1. Stay calm and check all entry points for spare keys (family, neighbours, hidden safely).
2. Call Theakston Locksmiths on 07983 376 912—our emergency locksmith can be with you in as little as 15 minutes.
3. We’ll gain access without damage and discuss any lock upgrades or replacements you may need.

Consider changing your locks when:
• Moving into a new Stockton-on-Tees home or flat
• Losing keys or after a break-in attempt
• Your cylinders or mechanisms are over 10 years old or show signs of wear
• You want to upgrade to higher-security, insurance-approved locks

Regular maintenance and timely upgrades keep your family and property secure.

• Lubricate cylinders twice a year with graphite or silicone spray • Avoid forcing keys—inspect and replace worn keys promptly
• Schedule an annual security check with Theakston Locksmiths for peace of mind

Need more guidance or ready to book a service? Call 07983 376 912 or email info@theakstonlocksmiths.com. We’re Stockton-on-Tees’ trusted locksmith partner, here 24/7 for your home and business security needs.

If a key snaps in your lock:
• Our engineers use precision extractors to remove fragments without harming the mechanism.
• If your only key is broken, we’ll fit a new cylinder and cut a fresh set of keys on site.
• We guarantee no-damage entry and restore full functionality within one visit.

While DIY kits exist, professional installation ensures:
• Perfect alignment and seal against weather
• Secure integration with your Wi-Fi or smart-home hub
• Correct programming of PIN codes, fobs and remote-access features

Our Stockton locksmiths handle smart lock installs daily, saving you time and troubleshooting.

Not every locksmith operates round-the-clock. Theakston Locksmiths provides true 24-hour cover across Stockton, Billingham, Thornaby and Middlesbrough. No call-out fees, no hidden charges—just rapid, reliable service whenever you need it.

Commercial locksmith services include:
• Master key system design for offices, retail and property portfolios
• Keyed alike cylinders
• Heavy-duty mortice locks, panic bars and high-security cylinders
• Post-break-in lock replacement

We’ll tailor a solution that meets your industry compliance and insurance requirements.

Keyed alike: Multiple locks operate with the same key—ideal for homeowners who want one key for front, back and garage doors.

Master key: Hierarchical access where a master key opens every lock, but individual keys only open their own designated locks—perfect for landlords and businesses.

Discuss your access needs with our Stockton locksmiths to choose the best system.