Privacy Policy

Privacy Policy:

Effective Date: August 2025
Theakston Locksmiths (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
What Information We Collect
We may collect:
- Contact details – Name, phone number, email address, and address
- Service-related information – Details about your property or lock systems
- Communication records – Emails, messages, or call logs related to your inquiry
- Website usage data – IP address, browser type, and pages visited (via cookies or analytics)

How We Use Your Information
Your data helps us:
- Respond to inquiries and deliver locksmith services
- Schedule appointments and manage service logistics
- Send confirmations and updates
- Improve our website and customer experience
- Fulfill legal obligations

Data Protection
We take data security seriously. Your information is stored securely and accessed only by authorized personnel. We use appropriate safeguards to prevent unauthorized access or misuse.

Cookies
Our website may use cookies to enhance your browsing experience and analyze traffic. You can manage cookie preferences through your browser settings.

Sharing Your Data
We do not sell or rent your personal information. We may share it only with:
- Trusted partners who help us operate our website or deliver services
- Legal authorities if required by law

Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletion
- Withdraw consent for data processing (where applicable)
To make a request, email us at info@theakstonlocksmiths.com.

Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children.

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the revised date.

Contact Us
If you have any questions about this policy or your data, please contact:
Theakston Locksmiths
07983 376 912
info@theakstonlocksmiths.com